Introduction
This Privacy Policy explains how Garen AI (“we,” “us,” or “our”) collects, uses, and safeguards information when you use our website at garen.ai and any related apps or services (collectively, the “Service”). A privacy policy should inform users about what data is collected, why it is collected, who has access to it and how long it will be storedtermsfeed.com. Being transparent about your data practices helps build trust with userstermsfeed.com.
Information We Collect
We collect several types of information to provide and improve our Service:
- Information you provide – When you create an account or subscribe to our Service, we may ask for your name, email address, billing details and other contact information. If you connect social media accounts (e.g., TikTok, X/Twitter, LinkedIn), we may receive profile information and the content you choose to import.
- Content and drafts – To generate content, you may paste links or upload text, images or other materials. We process this content to create drafts and visuals in your brand voice. You retain ownership of your content (see the Terms & Conditions for details), but you grant us a limited licence to use it in order to operate our Service.
- Usage and device data – We collect information about how you interact with our site, such as IP addresses, browser type, pages viewed, referring/exit pages, and time spent on pages. This data helps us understand usage trends and improve performance.
- Cookies and tracking technologies – We use cookies and similar technologies to remember preferences, authenticate users and analyse website traffic. Cookies also allow third‑party analytics providers (e.g., Google Analytics) to collect anonymous usage statistics. You can manage cookie settings through your browser.
- Third‑party integrations – If you integrate third‑party services (such as social platforms or payment processors) with our Service, those providers may send us information, and their use of your data is subject to their own policiestermsfeed.com.
How We Use Your Information
We use personal data only as necessary to provide our Service and as permitted by law. Our uses include:
- Service delivery – to create and maintain your account, generate content based on the links you provide and schedule posts across supported platforms.
- Personalisation – to tailor drafts to your tone and subject matter, including training our AI models with your content to match your voice.
- Communication – to send administrative messages, respond to enquiries and provide customer support. We may also send marketing or product updates if you opt in.
- Analytics and improvements – to monitor usage, debug errors, test new features and develop algorithms that better serve our userstermsfeed.com.
- Legal and compliance – to fulfil our obligations under applicable privacy laws and to comply with requests from regulatory authorities or law enforcement when required.
Sharing of Information
We do not sell your personal information. We share information only with:
- Service providers – third‑party vendors that help us run the Service (e.g., hosting providers, payment processors, analytics providers) and only for the purposes described abovetermsfeed.com.
- Integrated platforms – social networks or other tools you connect to your account. When you authorise these integrations, we may share content you create in order to post or schedule on your behalf.
- Legal requirements – if we are legally required to disclose information (for example, to comply with a court order) or to protect the rights, property and safety of Garen AI and our users.
We may share aggregate or de‑identified information that does not identify you personally.
Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure or destruction. These measures include encryption, secure server configurations and access controls. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100 % secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes and enforce our agreements. If you close your account, we will delete or anonymise your personal data unless retention is required by law. Aggregated or derived data may be retained to analyse trends and improve our algorithms.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, update or delete your personal information, object to certain processing or request portability of your data. You can:
- Update your information by logging into your account settings.
- Unsubscribe from marketing emails via the link in our messages.
- Request deletion or a copy of your data by contacting us at the address below. We will verify your identity before fulfilling such requests to protect your privacy.
International Transfers
Our servers may be located in different countries. If you access the Service from outside the country where we operate, your information may be transferred to and processed in another jurisdiction, which may have data protection laws that differ from those in your region. We take steps to ensure your data receives a comparable level of protection wherever it is processed.
Children’s Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal data from anyone under 13. If we discover that a child has provided us with personal information, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Effective Date” at the top. If the changes materially affect your rights, we will notify you via email or through the Service. Your continued use of the Service after a change means you accept the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at privacy@garen.ai (or the contact information listed on our website).